Motee把今天的小情绪放到墨水屏上

Account and Data Deletion

How to close a Motee account, the three-day cooling-off period, and how data is handled.

Motee Account and Data Deletion

Updated: August 18, 2026
Applies to Motee (iOS bundle ID: vip.moyi.motee)

Delete an account in the app

  1. Sign in to the Motee account you want to close.
  2. Open My > Account.
  3. Select Delete Account.
  4. Enter the confirmation text shown and submit.

The app signs the account out and starts a three-day cooling-off period. Signing in during that period cancels the request. The system closes the account after the cooling-off period; an operator may also approve it earlier.

If you cannot open the app

Email moyi@mymoyi.cn with the subject “Motee account deletion request.” Provide one item that can be used to verify the account, such as its registered phone number, registered email, Motee user ID, or Apple private relay email. Do not send a password, verification code, Apple identity token, card number, or full payment credential.

What happens after closure

The system clears or de-identifies the account name, nickname, email, phone, profile image, biography, and sign-in token; deletes or marks as deleted third-party sign-in bindings, APNs tokens, cloud galleries, gallery images, subscriptions, and uploads; and marks AI creation records as deleted while clearing prompts, reference and output images, and identifiable client details.

Local data

Closing the server account does not automatically remove local projects, gallery indexes, saved accessories, image or firmware caches, settings, or images saved to the system photo library. Delete items in the app or uninstall Motee to clear app-local data, and manage saved images in Photos.

Information that may be retained

To process the request, prevent repeated new-user benefits, prevent fraud, resolve transaction or service disputes, and meet legal obligations, we may retain the deletion request and status, account-binding audit, transaction/refund record, necessary security log, and a one-way hash of a phone number, email, or third-party identifier. It is not used to continue ordinary service for the closed account and is deleted or de-identified when its purpose or required retention period ends.

Apple authorization and subscriptions

Closing a Motee account does not revoke Apple ID authorization. Manage apps using Sign in with Apple in Apple ID settings. If a subscription has been offered to you, account closure also does not cancel it; manage it under iPhone Settings > Apple ID > Subscriptions.

Contact

en更新于 2026-08-18